I cannot seem to get export parts in my library.

Hello LENNIE KIYAMA

Happy to help with this. Could you please share a bit more detail on which batch files you’re trying to locate? Also, which platform or CAD tool are you currently using?

If there’s a specific model involved, that would be helpful to know as well. Once we have a bit more context, we’ll take a closer look and guide you accordingly.

Thank you.

I am using Altium. I trying to create a batch file for the 5 parts I just requested so I download them all at once. Does one need to upgrade the Snap Magic to use the batch feature?

Hello, Lennie! this is Carlos filling in for Amina, thank you for contacting us! Could you please attempt to download the files individually and let us know if you encounter any issues? If certain components are failing to download, kindly specify which ones and their formats so our Component Engineers can assist you further.

Please note that the batch download feature is not restricted by your account. However, we would appreciate it if you could confirm whether you are able to download other parts successfully.

Hello Lennie

I’ve sent an email with an update regarding your account. Please check your inbox and let me know if any issues persist when downloading parts from the site, either individually or in batch.

Happy to assist further if needed. 🙂

Best Regards
Amina