Added 10 hours, 5 minutes ago.
Thank you for contacting us. Our security protocols were triggered due to an unusual increase in download activity from your account today. You should be able to resume downloading parts within 24 hours.
In the meantime, we've emailed you the STEP file. Please let us know if you require any further assistance, we are here to help!
Take care,
Carlos from the SnapMagic team.
Answered 5 hours, 48 minutes ago.